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Coronavirus Advice

The city council, in partnership with VAST, have established #stokeontrenttogether to support those who need some additional support as a result of the Corina Virus Outbreak. Please use the helpline if you identify households who are sick or self-isolating as a result of the Covid-19 virus and do not have family of friends who can support them. Available support can include:

  • you need to collect a prescription
  • you require an emergency food parcel
  • you need advice how to contact your energy supplier to top-up your gas or electricity meter
  • you are feeling anxious or lonely and need to talk to somebody
  • you need someone to walk your dog

This service will operate 7 days a week 9:00am to 5:00pm.

Please Call:  0800 561 5610

Letter from school- Tuesday 24th March 2020

Letter from school- Monday 23rd March 2020

Letters from school- Friday 13th March 2020

Coronavirus: DFE Update

Posted by school: Monday 16th March 2020


Department for Education COVID-19 (Coronavirus)

Following the Prime Minister’s statement on COVID-19 (Coronavirus) yesterday, all the latest information can be found here:

The government has issued new travel guidance for the education sector. This advises against all overseas education trips for children under 18.  This does not apply to domestic trips, or overseas trips which are already underway. The full education travel guidance is available here:

Today, Gavin Williamson, Secretary of State for Education will speak to school and college leaders at the ASCL Annual Conference. He will thank all education leaders for their efforts to keep settings open during this period and for following public health advice.

The DfE have asked that this information is shared as widely as possible, including the new education travel advice. In particular, the DfE suggest

  • Share information on your social media channels (Twitter, Facebook, Linkedin etc). You can share DfE content (Twitter or Facebook) or create your own content. Please tag @educationgovuk and use #COVID-19 #Coronavirus.
  • Promote DfE’s dedicated COVID-19 helpline on your organisation’s website, social media channels and in any newsletters or updates to members.


The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm Monday to Friday and 10am to 4pm Saturday and Sunday

Letter Sent To Parents- Friday 13th March 2020

Coronavirus: latest Information from Public Health England 

Posted by school: 28th February, 2020


What are the signs and symptoms of this new virus?

The symptoms of this new coronavirus (now known as COVID-19) include fever and respiratory symptoms including coughing, sneezing, and shortness of breath. The current evidence is that most cases appear to be mild.

If you have returned from these specific areas since February 19, you should call NHS 111 and stay indoors and avoid contact with other people even if you do not have symptoms:

If you have returned from these areas since February 19th and develop symptoms, however mild, you should stay indoors at home and avoid contact with other people immediately and call NHS 111:

  • Northern Italy (defined as North of Pisa but not including Pisa, Florence and Rimini)
  • Vietnam
  • Cambodia
  • Laos
  • Myanmar

If you have a cough, or fever or shortness of breath and have visited any of the following areas in the last 14 days

  • China
  • Thailand
  • Japan
  • Republic of Korea
  • Hong Kong
  • Taiwan
  • Singapore
  • Malaysia
  • Macau

Stay indoors and call NHS 111 informing them of your recent travel to the city.

What does self-isolation mean for people who don’t have symptoms?

Just like when you have the flu, individuals should remain at home and should not go to work, school or public areas. Where possible, individuals should avoid having visitors to their home but it is ok for friends, family or delivery drivers to drop off food. Individuals should not use public transport or taxis until 14 days after their return from Wuhan.

Individuals should monitor their symptoms and call NHS 111 (or your national alternative) if they develop any of the following symptoms – fever, cough, and difficulty breathing.

How does this new coronavirus spread – I’m concerned I could catch it?

Because it's a new illness, we do not know exactly how it spreads from person to person, but similar viruses spread by cough droplets or sneeze droplets. These droplets fall on people in the vicinity and can be directly inhaled or picked up on the hands and transferred when someone touches their face.

How long any respiratory virus survives will depend on a number of factors; for example:

  • what surface the virus is on
  • whether it is exposed to sunlight
  • differences in temperature and humidity
  • exposure to cleaning products

Under most circumstances, the amount of infectious virus on any contaminated surfaces is likely to have decreased significantly by 24 hours, and even more so by 48 hours.

We will continue to update you as necessary and thank you for your co-operation.  For full information, please click on the following link: